Privacy policy

Last Updated: January 12, 2026

Privacy Commitment

At Valefield, we value your privacy and are committed to protecting your personal information. This Privacy Policy outlines how we collect, use, and safeguard the data of our customers in the United States to ensure a secure and transparent shopping experience.

Information We Collect

We collect personal information that you provide to us directly and information collected automatically during your visit. This includes:

  • Identifiers: Name, shipping address, billing address, email address, and phone number.
  • Payment Information: We use secure third-party payment processors to handle credit card data. We do not store full credit card numbers on our servers.
  • Commercial Information: Records of products purchased or considered.
  • Internet Activity: IP address, browser type, and interaction with our website via cookies and similar technologies.

How We Use Your Information

Your data is used solely for the following purposes:

  • Order Fulfillment: To process payments, arrange shipping, and provide order confirmations.
  • Customer Support: To respond to your inquiries and resolve issues.
  • Fraud Prevention: To screen orders for potential risk or unauthorized activity.
  • Site Improvement: To optimize our website performance and user experience.

Sharing with Third Parties

We do not sell, rent, or trade your personal information. We only share data with service providers necessary to operate our business and deliver products to you, including:

  • E-commerce Platform: To power our online store and manage your account.
  • Shipping Carriers: To deliver your orders to your US address.
  • Payment Processors: To securely process your transactions using industry-standard encryption.

Data Security

We implement a variety of security measures to maintain the safety of your personal information. All sensitive information is transmitted via Secure Socket Layer (SSL) technology and encrypted into our payment gateway providers' database. It is only accessible by those authorized with special access rights to such systems, and they are required to keep the information confidential.

Your Rights and Opt-Outs

You have the right to access the personal information we hold about you and to ask that it be corrected, updated, or deleted. You may also opt out of marketing communications at any time by clicking the "unsubscribe" link in our emails or contacting our support team.

Data Retention

When you place an order through the Site, we will maintain your Order Information for our records unless and until you ask us to delete this information.

Contact Information

Chamber of Commerce (KvK) Number: 75235560

Phone: +31 6 23819431

Email: support@valefield.com

Address: Pieter langendijklaan 14, 1422 TA Uithoorn, Netherlands

Customer Service Hours: Mon - Sun: 9AM - 6PM EST